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| Forum Exchange strives to provide a safe and friendly platform for member driven exchanges. This includes, but not limited to; FeCredit exchanges, buying/selling goods, and buying/selling services. Our Exchange Policy is a guide on how exchanges work and how to report any issues/disputes to our staff. Guidelines Be honest- If you have a busy schedule, let your partner know. Do your part- If you agree to do something, then do it. Be timely- Try to complete exchanges on time. Don't keep partners waiting. Don't over-book- Only agree to do exchanges that you have time to complete. Wait for confirmation- Make sure that your partner has agreed to the terms before starting. Leave feedback- Once exchanges are done, leave feedback using the trade feedback system. Be respectful- If problems arise, don't be rude. Try to resolve the issue politely. Report issues- If problems can't be resolved, let us know! We'll help. Disputing an Exchange If you find an exchange isn't going to the agreed terms, please click on the "Report" button and open a dispute. Forum Exchange Arbitration - 1 week duration Once a dispute is opened, an Admin or Community Staff will step in to help find a solution. Our goal will be to negotiate one of the following outcomes: Completion: The exchange is completed as agreed, OR Cancellation: The exchange is canceled, with all goods refunded in full Both the buyer and seller have the right to cancel an in-progress exchange when possible. However, when cancelling, all money must be refunded. Unresolved - Until Resolved If the dispute isn't resolved after the one week "Arbitration" period, Forum Exchange will take action. $FECredit exchanges: We will initiate an auto-refund Post-for-post exchanges: We will auto-transfer 10 $FECredits per post and 30 $FECredits per thread as compensation. All $FECredits will deducted from the member who fails to complete the transaction "as agreed". Cash / Other: When a dispute is overdue, identified users who are not fulfilling the terms of the exchange will be suspended from any future exchanges until dispute is resolved. Once the dispute is resolved, and a staff review is completed, the user in question may have the suspension lifted. Community Standards We want our community to have successful exchanges. In all disputes, our goal is to arbitrate the dispute to successful completion. If both members respond in good faith to the dispute, then we will not take any action and both users will remain in good standing. However; there are disputes where we will need to take action to uphold the integrity and standards of our community. If a member has a pattern of not fulfilling their responsibilities in an exchange, we may decide to give that user a warning. If the member continues to not meet their responsibilities after the warning is issued, we will impose an exchange restriction. Restriction duration's include: 1 month, 3 months, 6 months, 1 year, permanent. As always, lengths depend on severity. Scam Policy If a member engages in bad faith exchanges intentionally, they will be marked as a scammer. If the member engages in a scam exchange with ANY monetary value - they will be permanently banned from Forum Exchange. We will uphold a ZERO tolerance policy on scams involving real money exchanges. Feedback Policy Both positive and negative feedback are allowed in the exchange feedback system. We encourage our members to leave feedback after each exchange. |
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| Carlos, 10-20-2018 at 05:50 PM | |||||||||
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| Selling Games | |||||||||
| Historical, 05-09-2018 at 10:01 PM | |||||||||
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| 4 Logos ($15 Each) | |||||||||
| Historical, 05-09-2018 at 08:48 PM | |||||||||
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| Forum & Site Services | |||||||||
| Historical, 05-08-2018 at 09:49 AM | |||||||||
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